RKM Law make use of its best endeavours to provide an excellent quality of service to all the clients. We are committed to our clients. We recognise that there will be occasions when we may fail to achieve the very high standards we set for ourselves and which our clients expect from us. Mistakes may occur, things may go wrong or we may fail to explain something clearly. When something does go wrong, we need you to tell us about it straight away so that we can put matters right without delay. Addressing your complaint or dealing with your concern as quickly as we can is important to delivering the excellent service we strive to provide.
If you have any complaint, question or concern whatsoever about the service we are providing or have provided to you we ask you to let us know immediately and we promise to deal with your complaint without delay.